Privacy Policy
Welcome to Mind Ease Psychotherapy (“Practice,” “we,” “our,” or “us”). We are committed to protecting the privacy and confidentiality of your personal and protected health information (“PHI”) in accordance with the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and other applicable federal and state privacy laws.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, telehealth platform, counseling services, or communicate with us.
At Mind Ease Psychotherapy, we value your privacy and are committed to protecting your personal and mental health information. This Privacy Policy explains how we collect, use, store, and protect the information you share with us through our website, therapy services, and telehealth sessions.
We may collect personal information such as your name, phone number, email address, date of birth, insurance details, and emergency contact information. We may also collect health-related information including intake forms, mental health history, treatment plans, appointment records, and therapy notes when necessary for your care.
Your information is used to provide counseling and mental health services, schedule appointments, communicate with you, process payments, maintain records, and improve our services. We only collect information that is necessary to support your treatment and overall experience with our practice.
We understand that mental health information is highly sensitive. All protected health information (PHI) is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws. We do not sell, rent, or share your personal information for marketing purposes.
Your information may only be shared:
With your written permission
For treatment, payment, or healthcare operations
When required by law
If there is a serious safety concern involving you or others
We use secure systems and reasonable safeguards to protect your information from unauthorized access, misuse, or disclosure. This may include encrypted communication systems, password-protected records, and secure telehealth platforms.
Our website may use cookies or analytics tools to improve website performance and user experience. These tools do not intentionally collect sensitive health information.
You have the right to request access to your records, request corrections to inaccurate information, ask for confidential communication methods, and request limitations on certain disclosures of your information.
If you participate in telehealth sessions, we encourage you to use a private and secure environment during appointments. While we use HIPAA-compliant technology whenever possible, no online system can guarantee complete security.
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.
Data Security Measures
We implement administrative, technical, and physical safeguards designed to protect PHI, including:
Encrypted communications where applicable
Secure electronic health record (EHR) systems
Password-protected systems and devices
Access controls and staff confidentiality training
HIPAA-compliant telehealth and storage providers
Where required, Business Associate Agreements (BAAs) are maintained.
If you have questions about this Privacy Policy or your privacy rights, please contact us at:
Contact Information
If you have questions regarding this Privacy Policy or your privacy rights, contact:
Mind Ease Psychotherapy
855-770-5741
info@mindeasetherapy.com
